Why is NetSuite deployment so difficult?

This blog looks at a few of the most common challenges of implementing NetSuite ERP systems and why deployment can feel so difficult.

6/21/20244 min read

As specialist NetSuite consultants, we genuinely believe NetSuite is the answer to streamlining many organisational processes and unlocking new levels of efficiency and productivity.

However, we understand that implementing a NetSuite Enterprise Resource Planning (ERP) system can be – shall we say – challenging. It’s like conducting a symphony orchestra, composing all the music in advance. But when all the parts come together, the result is a harmonious, cohesive operational melody that can transform your business.

With our extensive experience and expertise, we can guide you through the complexities and ensure a successful NetSuite implementation. This blog looks at a few of the most common challenges of implementing NetSuite ERP systems and why deployment can feel so difficult.

All ERP systems are complex

First, it’s worth pointing out that all Enterprise Resource Planning systems are inherently complex. They combine multiple functions into one aspect, and while the finished product should be seamless, a complex network of behind-the-scenes operations also takes place.

All ERP systems, including those set up using NetSuite, encompass a multitude of interconnected modules. These span various departments, functions and teams and typically include (at minimum) finance, inventory management, sales and CRM (customer relationship management) applications. Of course, most enterprises also require many more aspects of their ERP.

Whether using NetSuite or not, integrating all these modules cohesively requires meticulous planning, pinpoint execution and patience.

Data migration can leave businesses with headaches

Data migration isn’t the most exciting task in the world. And yet, it’s a crucial part of any ERP deployment. This makes it one of the foremost challenges in most NetSuite implementations.

Over time, businesses naturally accumulate vast amounts of data, typically stored in various systems, files and formats. Transferring all this data into NetSuite while ensuring accuracy, integrity and a non-corrupted, readable format demands much more time and resources than you might initially expect.

The best way to overcome this challenge is with planning. Set an individual or team up to focus on cleansing and carefully migrating the data. For any organisation with more than a few employees, this process is far more than ‘copy and paste’.

Beware of scope creep

Scope creep means ‘creeping beyond the definition of the scope of the project’. It’s a bit like impulse purchases at the supermarket; you may have gone there with your shopping list, but those vegetables were on sale and that cake looks so good – before you know it, you’ve spent two hours there and double what you meant to.

We find a similar concept in ERP implementation, but it involves many more resources. Slipping into scope creep can lead to unnecessary expenditures, wasted time and an inefficient end product, negating the many benefits NetSuite can bring.

That isn’t to say your initial project scope can’t expand as you realise better ways of doing things or streamlining processes. However, all this should ideally be thought through during the planning phase. Take the time to talk to all stakeholders and gather as much feedback as possible. Making these changes and adjustments in the initial strategy or as you go requires experienced and agile project management as well as clear communication channels.

Optimising NetSuite’s extensive customisation options

NetSuite has plenty of potential for customisation. But matching your NetSuite ERP system with your business’s unique processes and workflows can be extremely tricky. Configuring the system to accommodate your needs without sacrificing efficiency is a delicate balance and requires compromise. In some ways, there are so many options that it can be challenging to know what’s best.

Yet again, the best approach here is to consider everything in the planning phase. Understand the intricacies of each department’s or team’s operations and what they need from your new ERP system. This should allow you and your project managers and leaders to translate these needs into NetSuite’s framework. Of course, this demands experience within the business intertwined with NetSuite expertise and precision.

User adoption of your new NetSuite ERP system

User adoption is one of the most challenging aspects of a new ERP system. People are naturally most comfortable in their comfort zones, by definition. We’re all the same for something or other. Regarding NetSuite, you’ll undoubtedly find pushback from staff members who are happy with the current system because they know how it works and how to use it.

Compelling change management and user training should never be overlooked. They’re vital in any new system. Invest in comprehensive training and encourage openness. Be sure to carefully explain to all staff the benefits that the new ERP system will bring, how it will improve their jobs, and how it will make life easier or more exciting for them. Overlooking this critical phase will inevitably lead to resistance, which will impede adoption and productivity.

Technical hurdles with NetSuite implementations

NetSuite is a complicated piece of software. That’s what makes it so flexible, but it also brings challenges. You’re sure to run into several technical hurdles. You’ll be able to overcome them all, no doubt, but they might slow down your timeline, and the delays could put extra strain on your budget.

For example, NetSuite’s architecture offers extensive customisation possibilities, but navigating these requires specialist knowledge. It’s very difficult to sit down on NetSuite for the first time and instantly master its wide range of options. Another example of challenges our clients often face is integrating NetSuite with existing systems and third-party applications. This requires careful research, planning and execution if it’s to work.

SuiteSparkle gets your NetSuite ERP system up and running

Despite these many challenges, you’ll find a way to overcome them. The best way is to partner with an experienced NetSuite consultant who can provide invaluable guidance and support throughout the deployment process. That’s what SuiteSparkle offers. With eight years of dedicated experience producing tailored NetSuite ERP systems, we’ve seen it all. We know how challenging it is to get these networks up and running, but we’ve also seen the immense benefits they bring. We’ll strategically partner with you and provide bespoke solutions at competitive rates, matching your needs with the finished application, timeline and budget.

Are you interested in maximising NetSuite and driving your business’s productivity? If ‘yes’, please don’t hesitate to request a commitment-free chat. A friendly team member will get back to you as soon as possible.