Puragen

Industry: Activated Carbon
Company Size: ~100 employees
Region: United Kingdom

Puragen approached SuiteSparkle with the goal of consolidating a newly acquired business with their existing UK operations. Their objective was to unify systems, streamline key processes, and gain better visibility across operations — all while ensuring long-term scalability.

Project Goals & Focus Areas

The implementation focused on automating and enhancing several critical functions, including:

• Landed Cost Development – improving the accuracy and timing of landed cost allocations across supply chain operations.

• Mobile Vessel Management – automating the tracking and processing of mobile vessels for more efficient logistics handling.

Integrations & Custom Solutions

While initial phases did not include third-party integrations, Puragen has since engaged SuiteSparkle to develop an integration with GoComet to automate freight shipping data directly into NetSuite — further eliminating manual processes and improving real-time visibility.

Results & Outcomes

Since go-live, Puragen has seen measurable improvements in:

• Access to real-time, reliable information

• Automation of previously manual processes

• Greater process control across business units

Customer Feedback

“The product knowledge from the SuiteSparkle team and their willingness to help stood out to us from the beginning.”

Satisfaction Ratings (out of 5):

• Communication: ⭐⭐⭐⭐⭐

• Technical Expertise: ⭐⭐⭐⭐⭐

• Understanding of Business Needs: ⭐⭐⭐⭐⭐

• Project Delivery: ⭐⭐⭐⭐⭐

• Post-Go-Live Support: ⭐⭐⭐⭐⭐

“Training was thorough and tailored to our needs. We felt fully supported throughout the process.”

Would You Recommend SuiteSparkle?

Yes – definitely.